Manager, Administration and Reception Staff
PRACTICE MANAGER - Mr. Stephen LongThe Practice Manager is responsible for the administration, organisation and management of the Practice. He also has responsibility for the financial management of the practice, as well as ensuring the wellbeing of patients, doctors and staff.
DEPUTY PRACTICE MANAGER
The Deputy Manager oversees the Reception Team, deals with Minor Surgery appointments and the Cervical Smear Recall System. She also deals with Insurance Medicals and Report requests. She is also responsible for dealing with matters arising in the Practice Manager's absence.
SECRETARY
There is one secretary between all the doctors, who will be happy to help with any general enquires or pass on any messages for your doctor.
RECEPTIONIST
Our Receptionist Staff are there to help you. Led by the Deputy Manager they have extensive knowledge of the facilities and services available. When telephoning for medical attention the Receptionist may ask for a few details, this will enable them to help you in the most appropriate way. Please be assured that the rules of confidentiality apply equally to all practice staff.
PRESCRIPTION CLERK
You may not need to see the doctor every time you require a repeat prescription. If you have any queries concerning your prescription, our clerk will be more than happy to assist with any general enquires.
NOTES AND COMPUTER CLERK
Is responsible for maintaining the computer systems. She also supervises the electronic scanning of letters onto the computer systems. She deals with the registration of new patients and removal of patients who have transferred out of the practice area. The computer clerk is also responsible for the upkeep and summarising of medical records.
AUDIT CLERK
The audit clerk assists the doctors in clinical audit to ensure we continue to provide good quality care.